Returns & Exchanges

At Hauser Stores, we want you to love your home; if you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log into your account portal and select the items you wish to return to receive a unique Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your box, covering any previous shipping marks.

4

Drop Off and Track

Deliver your package to the nearest authorized carrier location and keep your tracking receipt until your refund is processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing